Privacy Policy

Effective Date: 9 May 2026

Welcome to Commpair.
Your privacy is important to us. This Privacy Policy explains how Commpair collects, uses, stores, and protects your information when you use our website, services, advertisements, forms, and digital platforms.

By using our website or submitting your information to us, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Commpair is a South African digital business development and web development company offering services including, but not limited to:

• Website development

• Website hosting and maintenance

• Digital marketing

• Social media management

• Google Ads and Meta Ads management

• Content creation

• Business growth and digital strategy services

2. Information We Collect

We may collect the following information when you interact with our website, advertisements, forms, emails, or services:

Personal Information

Including:

• Full name

• Email address

• Phone number

• Business name

• Website information

• Billing information

• Any information voluntarily submitted through forms or communication channels

Technical Information

Including:

• IP address

• Browser type

• Device information

• Operating system

• Website usage data

• Referral source

• Cookies and tracking information

Marketing & Advertising Data

We may collect information relating to:

• Advertisement interactions

• Website visits

• Form submissions

• Conversion tracking

• Analytics and behavioural data

This may include the use of:

• Google Analytics

• Meta Pixel

• LinkedIn Insight Tag

• Other analytics and advertising technologies

3. How We Use Your Information

We may use your information to:

• Provide and manage our services

• Respond to enquiries

• Contact you regarding your enquiry or project

• Improve our website and services

• Deliver marketing and advertising campaigns

• Analyse website performance and user behaviour

• Process payments and invoices

• Provide customer support

• Maintain security and prevent fraud

• Comply with legal obligations

We may also contact you regarding relevant services, promotions, updates, or offers unless you request otherwise.

4. Sharing of Information

Commpair does not sell your personal information.

However, we may share information with trusted third-party providers where necessary to operate our business and services, including:

• Website hosting providers

• Payment processors

• Advertising platforms

• CRM systems

• Analytics providers

• Email and communication platforms

• Legal, accounting, or professional advisors

These third parties may process information on our behalf and are expected to handle such information responsibly and securely.

5. Data Security

We take reasonable technical and organisational measures to protect your information against:

• Unauthorised access

• Loss

• Misuse

• Disclosure

• Alteration

• Destruction

However, no online platform, website, or electronic storage system can be guaranteed to be completely secure. Use of our services is at your own risk.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyse traffic and performance

• Personalise user experience

• Support advertising and remarketing campaigns

By using our website, you consent to the use of cookies unless disabled in your browser settings.

7. Third-Party Services & Links

Our website or advertisements may contain links to external websites or services operated by third parties.

Commpair is not responsible for:

• The privacy practices

• Content

• Security

• Policies

of third-party websites or services.

Users access such websites at their own risk.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Commpair shall not be held liable for:

• Any direct or indirect damages

• Loss of data

• Loss of profits

• Business interruption

• Security breaches

• Unauthorised access

• Technical failures

• Third-party actions

arising from the use of our website, services, advertisements, or digital platforms.

Users provide information voluntarily and acknowledge the inherent risks associated with internet communications and online systems.

9. POPIA Compliance

Commpair aims to process personal information responsibly and in accordance with the principles of the Protection of Personal Information Act, 4 of 2013 (“POPIA”) of South Africa.

Users may request:

• Access to their information

• Correction of inaccurate information

• Deletion of information where legally permissible

Requests may be submitted using the contact details below.

10. Retention of Information

We may retain personal information:

• For as long as reasonably necessary to provide services

• For legal, accounting, or operational purposes

• To resolve disputes

• To enforce agreements

Information may be securely deleted when no longer required.

11. Marketing Communications

By submitting your information through our website, advertisements, or forms, you acknowledge that Commpair may contact you regarding:

• Your enquiry

• Related services

• Marketing promotions

• Updates and announcements

You may request to opt out of marketing communications at any time.

12. Children’s Privacy

Our services are not directed toward individuals under the age of 18.
We do not knowingly collect personal information from minors.

13. Changes to This Policy

Commpair reserves the right to update or modify this Privacy Policy at any time without prior notice.

Updated versions will be published on our website with a revised effective date.

Continued use of our services or website constitutes acceptance of the updated policy.

14. Contact Information

For privacy-related enquiries, requests, or concerns, please contact:

Commpair
Email: info@commpair.co.za
Website: www.commpair.co.za